we567 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how we567 ("we," "us," "our") collects, uses, discloses, and safeguards personal information provided by users ("you," "Player") when you access or use the we567 platform at we567.app. This Policy applies to all services offered through the Platform, including account registration, sports betting, casino gaming, payment processing, and customer support interactions.

By registering an Account or continuing to use we567 after this Policy has been published or updated, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request Account closure.

2. Data Controller

we567 operates as the data controller for personal information collected through the we567.app platform. As data controller, we567 determines the purposes and means by which your personal data is processed. For data-related queries, the point of contact is the we567 compliance team reachable at [email protected] with the subject line "Privacy Query."

3. Information We Collect

we567 collects personal information through the following channels and in the following categories:

Information you provide directly:

• Full legal name and date of birth (collected at registration and verified during KYC).
• Pakistani mobile number (primary identifier and OTP delivery channel).
• Email address (for account communications and support correspondence).
• National Identity Card (CNIC) number and copy where KYC verification is required.
• Bank account details, JazzCash or Easypaisa mobile wallet details, or USDT TRC20 wallet address for deposit and withdrawal processing.
• Communication records including support tickets, live chat transcripts, and email exchanges with the we567 team.

Information collected automatically:

• IP address and approximate geolocation data derived from IP.
• Device type, operating system, browser type, and version.
• Session timestamps, login history, and page navigation patterns.
• Game play history, betting activity, and transaction records.
• Cookie identifiers and similar tracking technologies (see Section 8).

4. How We Use Your Data

we567 uses collected personal data for the following defined purposes:

• Account management: Creating, maintaining, and securing your we567 Account; processing login authentication; enabling two-factor security.
• Service delivery: Making casino games, sports betting markets, and arcade games available to your Account; recording and settling bets and game outcomes.
• Financial processing: Processing deposits and withdrawals via JazzCash, Easypaisa, local bank transfer, or USDT TRC20; applying deposit and withdrawal limits; generating transaction statements.
• KYC and identity verification: Verifying player identity to meet age verification, anti-money laundering, and know-your-customer obligations.
• Fraud prevention and security: Detecting and investigating suspicious login patterns, payment anomalies, multi-accounting, and other prohibited conduct.
• Customer support: Responding to account queries, technical issues, bonus disputes, and responsible gaming requests.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling indicators; administering deposit limits, loss limits, and self-exclusion requests.
• Legal and regulatory compliance: Retaining records as required by applicable law; responding to lawful requests from government authorities.
• Platform communications: Sending transactional emails and SMS messages relating to your Account, including deposit confirmations, withdrawal notifications, and security alerts. we567 does not send unsolicited marketing messages without your explicit opt-in consent.

5. Legal Basis for Processing

we567 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to perform the Account agreement between you and we567, including delivering gaming services, processing payments, and managing your Account.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC, AML, and record retention obligations.
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests do not override your fundamental rights.
• Consent: Where we567 relies on consent as the legal basis (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

we567 does not sell, rent, or license your personal data to third parties for any commercial purpose. we567 shares personal data with third parties only in the following limited and defined circumstances:

• Payment processors: Your payment method details and transaction information are shared with the relevant payment provider (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT TRC20 network) solely to process your requested transaction.
• Identity verification providers: During KYC, identity document information may be shared with third-party verification services engaged by we567. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
• Game content providers: Your Player ID (not your full personal identity) is transmitted to game software providers to facilitate game session management and RTP auditing.
• Law enforcement and regulators: we567 will disclose personal data to government authorities, law enforcement agencies, or regulators where required by law, court order, or where we567 determines disclosure is necessary to protect the rights, property, or safety of we567, its players, or the public.
• Corporate transfers: In the event of a merger, acquisition, or sale of all or part of we567's business, personal data may be transferred to the acquiring entity. Players will be notified of any such transfer via the registered email address prior to data being transferred and subject to a new privacy commitment being made.

7. Payment Data

we567 does not store full payment card numbers or complete banking credentials on its own servers. Payment transaction data is processed through PCI-DSS compliant third-party payment infrastructure. For mobile wallet transactions via JazzCash or Easypaisa, we567 retains the mobile number and transaction reference for reconciliation purposes. For USDT TRC20 transactions, the public wallet address and on-chain transaction hash are retained as part of the permanent transaction record.

8. Cookies & Tracking Technologies

we567 uses cookies and similar technologies to operate the Platform effectively. The following categories of cookies are in use:

• Strictly necessary cookies: Required for session management, login authentication, and security token handling. The Platform cannot function without these and they cannot be disabled.
• Functional cookies: Remember your preferences such as language, display settings, and last-visited game categories to improve your experience.
• Analytics cookies: Collect aggregated, anonymised data about how Players navigate the Platform. This data is used solely to identify technical issues and improve Platform performance. we567 does not use this data for individual profiling.

we567 does not deploy third-party advertising cookies, social media tracking pixels, or cross-site tracking technologies. You may configure your browser to block or delete cookies; however, disabling strictly necessary cookies will prevent you from accessing your Account.

9. Data Retention

we567 retains personal data for as long as your Account is active and for a defined period after Account closure. Retention periods are determined by the nature of the data and applicable legal obligations:

• Account identity and KYC documentation is retained for a minimum of five years following Account closure to meet AML and regulatory record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communication records are retained for two years following the closure of the relevant support case.
• Security logs, login history, and device records are retained for a maximum of two years unless required for an ongoing investigation.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by we567:

• Right of access: You may request a copy of all personal data we567 holds about you. we567 will respond within 30 days of a valid request.
• Right to rectification: If any personal data we567 holds about you is inaccurate or incomplete, you may request correction via your Account settings or by contacting support.
• Right to erasure: You may request deletion of your personal data. This right is subject to legal retention requirements — data that must be retained for regulatory compliance cannot be deleted until the mandatory retention period has elapsed.
• Right to restrict processing: You may request that we567 limit the processing of your data in certain circumstances, such as while a rectification request is being assessed.
• Right to data portability: You may request that we567 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests. we567 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, contact we567 at [email protected] with the subject line "Data Rights Request." We may require identity verification before processing requests relating to Account data.

11. Data Security

we567 implements technical and organisational security measures proportionate to the risk associated with the personal data it processes. Key measures in place include 256-bit TLS encryption for all data in transit; AES-256 encryption for sensitive data at rest; salted cryptographic hashing for passwords; access controls limiting staff access to personal data on a strict need-to-know basis; regular internal security reviews and vulnerability assessments; and incident response procedures for suspected data breaches.

In the event of a data breach that is reasonably likely to result in risk to affected individuals, we567 will notify affected Players as soon as practicable and report to relevant authorities where required by law.

12. Children's Privacy

we567 does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly restricted to adults. If we567 becomes aware that a user under 18 has registered, we will immediately close the Account, delete the associated personal data, and return any deposits in accordance with our minor protection procedures.

If you are a parent or guardian and believe a minor has registered on we567, please contact [email protected] immediately.

13. International Data Transfers

we567's primary data infrastructure is operated in secure data centres. In some cases, personal data may be processed or stored by service providers located outside Pakistan, for example game content providers or identity verification services. In any such case, we567 ensures that appropriate contractual safeguards — including standard data protection clauses — are in place to ensure your data receives a level of protection equivalent to that described in this Policy.

14. Policy Changes

we567 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform services. The most current version is always available at we567.app/privacy-policy with the effective date displayed at the top of the document. For material changes, we567 will notify registered Players via their registered email address at least seven days before the new Policy takes effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Policy.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we567 holds about you, please contact our data compliance team:

Email: [email protected]
Subject line: Privacy Query or Data Rights Request
Response time: Within 5 business days for general queries; within 30 days for formal data rights requests.

For responsible gaming related requests — including self-exclusion — the same email address applies and such requests are treated with priority response.